Spot the deliberate mistake – yup, my Stream of Consciousness Saturday post is being posted on Sunday evening! Sorry, been busy at work this weekend, so this may well turn out to be a bit of a rant. It’s now been a whole month since I went back to work and in some ways it’s been good but in others, not so much.
Positives include still having a job to go to, and earning a full pay instead of the 80% wage we received on furlough (for which I was extremely grateful, as it was a million times better than earning nothing for the duration of lockdown). And seeing work colleagues regularly, that’s definitely good too. It’s also nice not to feel stuck in limbo any more, life is at least on the move again, even with the inevitable restrictions still in place.
And I must emphasise that most of the customers we serve over the course of the day are absolutely delighted to be out shopping for clothes in person again, are simply happy to see us and appreciate that we are out there doing whatever we have to do to make it possible, and understand that the store may be open again after a fashion, but any real sense of how things were before is still a long way off.
Negatives, however, include the very few inconsiderate customers who clearly seem to resent the lack of normality to their shopping experience and who choose to take their frustrations out on stressed-out staff who are simply doing their best to make the most of a difficult situation, by at least providing a limited service where possible. Reduced opening hours, reduced staffing levels, reduced options, granted – but at least we’re open.
So no, you can’t try clothes on in store, but you are free to buy them, take them home and return whatever doesn’t fit. We are not trying to inconvenience you, we are trying to keep you safe. Returned clothing then goes into quarantine for a couple of days before being replaced on the sales floor. And no, you definitely can’t have a bra-fitting – hello, social distancing, people! Bra fittings are well and truly up close and personal!
We may only have two till points functioning on a normal four-till pay desk, but that is to ensure we too can keep our distance from each other, so you may have to wait a little longer than usual in line to be served. And once you reach the till point we may ask you you to stand in a specific place behind a perspex screen while you are paying for your items and for the rest of your family to stand back for a very good reason.
Oh and please have patience with us as we regularly sanitise our hands and key-pad and everything else we (and you!) touch between each customer. Speed of service to your own satisfaction is not the only consideration. There is still a deadly virus out there, it may be on the wane but it is not yet gone, and we still have no available vaccine. So while we are happy to serve members of the public day in, day out, we will do whatever we have to do to keep all of us as safe as possible in the circumstances, like it or not.