‘You’re all a pack of naggy bitches today – I’m leaving, I’m not buying anything and I’m not coming back!’
Yesterday was just one of those days at work. Customers – only a small proportion of customers mind you, not all – have recently been becoming quite complacent about following some of the necessary procedures in our store that have been put in place to protect all of us from coronavirus. And oh, suffice to say these unhappy few seriously do not like being reminded to behave differently, or being corrected when they so deliberately err from what is being asked of them!
Customers cannot try on clothing in store – in most stores actually, not just in ours. Notices are up everywhere. The fitting rooms are not only closed due to the difficulties of social distancing within such a confined space but because clothing cannot be tried on anywhere, by anyone, until it has been bought and paid for. Just before I finished my shift yesterday I was walking past an older woman who was clearly trying on a jacket from a rack in the middle of the store, so I reminded her very politely that she could not try on any items of clothing in the current coronavirus climate.
She took off the jacket angrily and glared at me, picked up her own jacket and bag with a flourish, then turned on me as she walked away saying very loudly to anyone who was listening ‘You’re all a pack of naggy bitches today – I’m leaving, I’m not buying anything and I’m not coming back!’. Apparently, as I discovered afterwards, this particular customer had also just objected to being asked to stand in a particular place at the cash desk to complete the return of an item she had bought previously. Oh dear!
I just stood there momentarily with what must have been a surprised look on my face had anyone been able to see under my mask, put the offending tried-on jacket in quarantine then carried on to the end of my shift. But her comment stayed with me, and rather than upsetting me it makes me smile at the sheer childishness of it all. We’ve all had some passive-aggressive barbed comments sent our way from people who project their own personal frustrations with the global situation onto us, whose rude ignorance hears individual insult in the politest of requests for collective compliance.
There used to be a large toy retailer here in the UK called ‘Toys R Us’, and all I can think of now when I remember this customer’s comment is adapting the catchy name for our own use as a kind of badge of honour – ‘Naggy Bitches R Us’ – because if supposedly grown adults are incapable of parenting their own behaviour themselves in an appropriate manner for any given situation, then they leave all us apparently ‘naggy bitches’ of sales assistants no real option in stores but to step in to that missing spot and help do it for them… 🙂